Low Rate Guarantee

Reservations booked through the University Inn at Emory web site are eligible for our “Low Rate Guarantee.” If a lower, publicly available, rate is found on the Internet for a offer similar to ours, University Inn can match the rate. This offer rewards through a free membership with ThanksAgain. Go to www.ThanksAgain.com/universityinn to sign up for rewards, which include airline miles, cash back, gift cards and more!

To obtain a reduced rate through our “Low Rate Guarantee” program:

  • You must give notification to the Inn Guest Services Staff within 24 hours of making a reservation. (This can be done via email, fax or telephone.)
  • The competitor’s offer must have the reservation publicly available, and immediately bookable, on their website at the time of verification.
  • The competitor’s rate must be for the same dates, number of guests and offer similar accommodations.
  • Low Rate Guarantee Request is received within 24 hours of placement of reservation at the Inn via email to info@univinn.com with the subject: “Room Rate Guarantee Request.” Via fax: 404.320.7023 or hand delivery.
  • The competing hotel is within a two mile radius of the Inn.
  • A request must include:
    • First and last name that the reservation will be made under
    • Email address of whom the internet reservation was made
    • Internet reservation confirmation number
    • Arrival and departure dates
    • Number of guests
    • Confirmed internet rate for booking at The University Inn at Emory
    • Website where lower rate was found (exact URL address)
    • Rate offered and date lower rate applies
    • Special terms and restrictions

After all information has been received and confirmed, University Inn will adjust the rates of applicable reservations. You will be notified of confirmation within 10 business days.

  • Guarantee applies to room charges only and does not include rates that have been negotiated by the Inn with corporations, groups, memberships such as GPTV, AAA, AARP, Entertainment Card, industry rates, government rates, promotional rates or travel agency rates – only publicly available rates apply.
  • Guarantee does not apply during certain black out periods.
  • If a lower rate is due to the currency exchange rate and/or rounding applied on third party web site, the guarantee does not apply.
  • Unless noted, the “Low Rate Guarantee” does not include taxes , tariffs or fees imposed by any governmental authority (federal, state or local). Rates being compared must both be calculated the same way: with or without tax.

Reservations booked through The University Inn at Emory website include our “Low Rate Guarantee”. If you find a lower rate online that is available publicly and can be booked for the same dates (or come across other competing discounts, similar room types, amenities, and payment requirements) the Inn can potentially match that rate and offer rewards through a free membership with ThanksAgain.